How to Prep for Post-Holiday Returns & Exchanges
Sleigh Your Seasonal Returns The holidays are all about joy, gifts, and happy customers—but once the season wraps up, the returns begin to roll in. While returns might seem like a challenge, they’re actually a golden opportunity to build customer loyalty and show off your brand’s excellent service. With the right preparation, you can turn […]
Turning Holiday Shoppers into Loyal Customers
Building Relationships for the New Year The holiday shopping season is the most wonderful time of the year—not just for sales, but for creating connections with new customers. While the flurry of Black Friday, Cyber Monday, and holiday orders may seem like a whirlwind, it’s also the perfect time to lay the groundwork for customer […]
What is a Relationship-Based 3PL?
The Heart of a Relationship-Based 3PL When it comes to eCommerce fulfillment, the term “relationship-based 3PL” might not be on your radar—yet. But at Shipping Pilot, we’re pioneering this approach because we believe logistics is about more than just moving boxes. It’s about people, partnerships, and putting your business in the best position to thrive. […]
What to Watch this Black Friday to Shape Your Holiday Strategy
Stocking Up for December Black Friday isn’t just the start of the holiday shopping frenzy—it’s also a live masterclass in customer behavior, product trends, and operational readiness. Think of Black Friday as the ultimate training ground for December’s strategy. What you learn from your traffic, sales, and customer behavior can help you fine-tune your inventory […]
Understanding IOR and FIOR: Which Importer Solution is Right for Your Business?
IOR, FIOR…What’s the Deal? Your Friendly Intergalactic Guide to Simplifying Imports Navigating international shipping for eCommerce can feel like launching a rocket into uncharted territory, with customs regulations and import requirements varying by country. That’s where the roles of the Importer of Record (IOR) and Foreign Importer of Record (FIOR) come in—they handle the complexities […]
Top 5 Reasons Passport is a Game-Changer for Global Shipping
Going Global? Here’s Why Passport is a Go-To Shipping Solution Navigating the world of international shipping can feel like a maze—between calculating duties, managing customs delays, and ensuring a smooth customer experience, global fulfillment is no small task. That’s where Passport shipping comes in. Passport specializes in cross-border eCommerce logistics, offering a solution that’s designed […]
The Ghost of Inventory Past: Is Deadstock Haunting Your Warehouse?
Imagine this: your warehouse is running smoothly and orders are flying out the door, but there’s something eerie lurking in the background. It’s not just the wind howling—it’s the ghost of inventory past! This “deadstock” is like a forgotten space shuttle stranded on a distant moon, taking up valuable space and resources without bringing any […]
Peak Season Surcharges Are Landing Soon
Peak Season Surcharges – What to Expect from Major Carriers in Q4 As we approach the busiest time of year, the holiday shipping rush is rapidly approaching. For eCommerce businesses, this means preparing for increased orders, managing inventory, and navigating carrier peak season surcharges. Major carriers like DHL, UPS, FedEx, and USPS implement surcharges to […]
Soar to Q4 Success with Your 3PL Co-Pilot
How to Prepare Your eCommerce Business for Q4—A Guide from Your Relationship-Based 3PL Partner The final quarter of the year is already upon us and the eCommerce world buzzes with excitement, anticipation, and a little bit of stress. The Q4 holiday rush—from Black Friday to Christmas and New Year’s—represents the biggest selling window for many […]
Shipping with Style: The Ultimate Guide to Beauty Product Delivery
Explore the Best Carriers for Your Beauty Brand In the world of beauty products, everything from skincare to cosmetics, packaging to presentation, and delivery to doorstep experience plays a crucial role in customer satisfaction. As an eCommerce business, you’ve likely invested a lot in your product’s quality and brand identity, but when it comes to […]
